Privacy Policy

Welcome to Tailwindup. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

By using Tailwindup, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.

We collect several types of information to provide and improve our service:

Account Information: When you create an account, we collect your email address and name. This information is necessary to identify you and provide access to your account.

Usage Data: We collect information about your conversions, including the code you convert, conversion formats (CSS, Tailwind, SCSS), and conversion history. This data helps us improve our conversion algorithms and provide you with access to your past conversions.

Technical Data: We automatically collect certain technical information, including your IP address (hashed for rate limiting), browser type, device information, and access times. This data helps us prevent abuse and improve service performance.

Analytics: We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies or collect personal data. Analytics help us understand how users interact with Tailwindup to improve the user experience.

Custom Configurations: If you save custom Tailwind configurations or SCSS variables, we store these securely in your account for future use.

We use the collected information for the following purposes:

Service Provision: To provide, maintain, and improve the Tailwindup conversion service, including processing your style conversions and managing your account.

Authentication: To verify your identity when you log in and maintain secure sessions.

Communication: To send you service-related notifications, updates, and respond to your inquiries. We will not send marketing emails without your explicit consent.

Analytics and Improvements: To analyze usage patterns and improve our conversion algorithms, user interface, and overall service quality.

Security and Fraud Prevention: To detect, prevent, and address technical issues, abuse, and fraudulent activity. We use IP hashing and rate limiting to protect our service from abuse.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information to third parties. We only share your information in the following circumstances:

Service Providers: We use trusted third-party services to operate Tailwindup:

• Supabase: Provides authentication, database, and file storage services. Your account data and conversions are stored securely on Supabase infrastructure.

• Stripe: Processes payments for Pro and Team subscriptions. Stripe is PCI-DSS compliant and handles all payment information securely. We do not store your credit card details.

• Vercel: Hosts the Tailwindup application and provides edge functions for optimal performance.

• Plausible Analytics: Provides privacy-friendly analytics without cookies or personal data collection.

Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Tailwindup, our users, or others.

Business Transfers: If Tailwindup is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We take the security of your data seriously and implement appropriate technical and organizational measures:

Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security). Passwords are hashed using industry-standard bcrypt.

Access Controls: Access to user data is restricted to authorized personnel only and protected by authentication mechanisms.

Infrastructure Security: We rely on Supabase and Vercel's enterprise-grade security infrastructure, which includes regular security audits, monitoring, and compliance certifications.

Data Retention: We retain your account information and conversion history for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

Access: You can access your account information and conversion history at any time through your Tailwindup dashboard.

Correction: You can update your account information (name, email) in your account settings.

Deletion: You can request deletion of your account and all associated data by contacting us at privacy@tail.windup.tools. We will process your request within 30 days.

Data Portability: You can export your conversion history and custom configurations from your account dashboard.

Opt-Out: You can opt out of non-essential communications by updating your preferences or clicking the unsubscribe link in emails.

Cookies: While Tailwindup uses minimal cookies (only for authentication), you can configure your browser to refuse cookies. Note that this may affect your ability to use certain features.

For EU users, you have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with your supervisory authority.

Tailwindup uses cookies minimally and only for essential functions:

Essential Cookies: We use session cookies to maintain your login state and ensure secure authentication. These cookies are necessary for the service to function.

Analytics: We use Plausible Analytics, which does not use cookies or collect personal data. Plausible is GDPR, CCPA, and PECR compliant.

No Tracking: We do not use tracking pixels, advertising cookies, or third-party analytics services that track you across the web.

You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of Tailwindup.

Tailwindup is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@tail.windup.tools, and we will delete such information promptly.

This service complies with the Children's Online Privacy Protection Act (COPPA).

Tailwindup is operated from the United States, but we serve users globally. By using our service, you understand that your information may be transferred to and processed in the United States and other countries.

GDPR Compliance: For users in the European Union, we comply with GDPR requirements. Our third-party service providers (Supabase, Vercel) use data processing agreements and standard contractual clauses to ensure adequate protection of EU user data.

Data Transfer Mechanisms: Data transfers outside the EU are conducted using appropriate safeguards, including standard contractual clauses approved by the European Commission.

EU users have specific rights under GDPR, including the rights to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at privacy@tail.windup.tools.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will notify you by email (if you have provided an email address) or by placing a prominent notice on our website.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Your continued use of Tailwindup after any changes indicates your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@tail.windup.tools

Support: support@tail.windup.tools

We will respond to your inquiry within 30 days.